1accesss

Privacy Policy

1. Introduction

One Accesss FinGlobe Pvt Ltd ("1accesss", "we", "us", or "our") is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our NRI financial services.

2. Information Collection

We collect various types of information in connection with the services we provide, including:

  • Personal Identification Information: Full name, date of birth, nationality, photograph, signature, government-issued identification numbers (such as PAN, passport number, Aadhaar number, Social Security Number), and KYC documents.
  • Contact Information: Postal address, email address, telephone numbers, and other communication details.
  • Financial Information: Bank account details, credit history, income details, tax returns, investment objectives, risk tolerance, and other financial information necessary for providing our services.
  • Transactional Information: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.

3. Use of Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our financial services
  • To process applications and transactions
  • To manage your account and relationship with us
  • To comply with legal and regulatory obligations including FATCA, CRS, and other cross-border reporting requirements
  • To prevent fraud and enhance security
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To communicate with you about your account and our services

4. Data Sharing and Disclosure

We may share your personal information with:

  • Banking partners and financial institutions to facilitate transactions
  • Regulatory authorities as required by applicable laws and regulations
  • Third-party service providers who perform services on our behalf (e.g., KYC verification, payment processing, data analysis, IT services)
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company

5. International Data Transfers

As we serve NRIs globally, your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ. We implement appropriate safeguards for such transfers in accordance with applicable data protection laws, including standard contractual clauses where required.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction or damage. These measures include:

  • Encryption of data in transit and at rest
  • Multi-factor authentication for access to our systems
  • Regular security audits and penetration testing
  • Employee training on data protection
  • Restricted access to personal data on a need-to-know basis

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, regulatory, or reporting requirements. Our retention periods consider:

  • Statutory requirements (e.g., financial regulations typically require retention for 5-10 years after the end of customer relationship)
  • The purpose for which we hold the data
  • Legal basis for processing
  • The amount, nature, and sensitivity of the personal data

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.